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Shipping & Returns


Items are shipped using CTT services.

Shipping Cost

The shipping cost varies depending on the delivery location.

Delivery Times

The expected delivery time for Lêleh Land in Portugal is 5 business days for the mainland and 7 business days for outside mainland Portugal.

These deadlines are counted from the first business day following the order payment confirmation date.

If Lêleh Land finds, for any circumstance, including those beyond its control, that meeting the aforementioned deadlines would be unlikely, it will contact the User. In this scenario, the User may choose to terminate the contract.

If delivery times are exceeded, and taking into account any specific particularities of each moment, we appreciate if you contact us.

Delivery Guarantee

Lêleh Land will proceed with the re-shipment, at no cost to the User, of items that have been lost in transit.

Return & Exchange Policy

  1. To return an order, the Customer has 14 days after receiving it to express their intention by contacting The Customer will receive a return form to fill out and include with the returned products.

  2. The cost and risk of the return are borne by the Customer, except in cases of manufacturing/printing defects or errors in order fulfillment.

  3. The Customer will be refunded via bank transfer, not the original method of payment, within 48 hours of the correct receipt of the returned products.

  4. Returned products must be in saleable condition, meaning they must be in the same state as when they were received by the Customer, without any anomalies or damage.

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